Shipping And Delivery
1. Introduction At AstroNeeti, we are committed to delivering your astrological products and services in a timely and efficient manner. This Shipping and Delivery Policy outlines how we handle the delivery of our products and services.
2. Products and Services Covered This policy applies to all physical and digital products offered by AstroNeeti, including but not limited to astrological charts, personalized reports, and other astrology-related materials.
3. Digital Products Delivery
- Delivery Method: Digital products such as personalized astrological reports and charts will be delivered via email.
- Delivery Time: Digital products will be delivered within 24-48 hours after the order is confirmed and payment is received.
- Delivery Issues: If you do not receive your digital product within the specified time frame, please check your spam/junk folder. If it is not there, contact us at [info@astroneeti.in].
4. Physical Products Delivery
- Delivery Method: Physical products, if any, will be shipped using standard courier services.
- Delivery Time: Delivery times may vary based on your location. Typically, domestic orders are delivered within 7-10 business days, while international orders may take 15-21 business days.
- Shipping Charges: Shipping charges will be calculated at checkout based on the delivery location and the weight of the package.
- Tracking Information: Once your order is shipped, we will provide you with a tracking number via email to monitor the status of your delivery.
5. Order Processing
- Order Confirmation: You will receive an order confirmation email once your order is placed.
- Processing Time: Orders are processed within 1-2 business days. Please note that orders are not processed or shipped on weekends or holidays.
6. Shipping Restrictions
- Delivery Locations: We ship to most locations worldwide. However, there may be restrictions on certain products for specific destinations.
- Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and vary by country.
7. Issues with Delivery
- Delayed Delivery: If there is a significant delay in the delivery of your order, we will notify you via email.
- Lost or Damaged Items: If your order is lost or arrives damaged, please contact us immediately at info@astroneeti.in with your order number and details of the issue. We will investigate and resolve the issue as quickly as possible.
8. Changes to This Policy AstroNeeti reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.
9. Contact Us If you have any questions or concerns about this Shipping and Delivery Policy, please contact us at:
AstroNeeti
info@astroneeti.in
7498054179